We should be careful to get out of an experience only the wisdom that is in it – and stop there; lest we be like the cat that sits down on a hot stove-lid. She will never sit down on a hot stove-lid again – and that is well; but also she will never sit down on a cold one anymore.
Finish this sentence: I can’t stand talking to him/her because s/he always:
- Hears a challenge and sees a contest in every situation
- Is easily distracted and gets off topic
- Won’t make a decision alone
- Becomes insulted and defensive over the slightest disagreement
Before I understood how DISC helps me understand where other people are coming from, I would become frustrated, even angry, when I was confronted by someone in their style as they reacted to a statement I made or situation I was involved in.
I think it’s human nature to expect people to treat us in our style. Problems arise when we are in our style and they are in theirs, and their style is not the same as ours. Many times I’ve said:
- I’ll never do that again!
- I’ll never talk to them again!
- That’s the last time I’ll have anything to do with them (or that company)!
Now that I know how to discern other people’s style and how their style influences their response, I have learned the key to communicating with people. As a result, I am a better communicator. When I am really good at it, the person thinks I am the same as them, when in truth, I may be a polar opposite!
You, too, can learn this highly valuable process to become more successful and less stressed in your business, your relationships, and your life. Start today with a DISC like the KITE DISCtest247.com because you need to know your style first. When you and I review your results in the debrief, I’ll help you understand how to put your discerning tools into action.
Picture your business as a school bus, a really important school bus, and you have taken great care to be sure that the people who sit in the seats on your bus are the right people for the seat. Your Vice-President, CFO, maybe even your HR director and Sales & Marketing directors all have a seat at the front of your bus. Seats further back are filled with managers, supervisors, and others in your business. In normal day-to-day operations, you can comfortably drive your bus down the road you’re following and avoid the bumps, potholes, and deer in the road.
But what happens if you face a detour? You may find out that the bus you are driving looks like the one on the right. Your detour could be:
- a fantastic project or contract, the likes of which you’ve been working on for quite a while now;
- an unexpected loss of business, and you need to make internal adjustments FAST.
You are now lost and you need to get back on the right track ASAP.
Start by identifying your process issues.
- Where are your problem areas?
- Where do you need to allocate personnel in order to manage the problems you’ve uncovered?
- What are you missing?
Your key to revealing your way through the detour: your people! Those very same people sitting on your bus understand your business from their unique perspective and talents. This knowledge is invaluable to you, and it’s what’s really been moving your bus down the road. But how do you harness this and put it to use?
DISC is your key to revealing the talents of your people. In order to switch your bus to an updated model, my clients use DISC because it shows you the talents of the people who work for you. You may use a very different configuration of people for specific topics. Having your DISC results readily available in a spreadsheet format like you get with KITE DISCtest24/7 gives you the ability to quickly assemble the people to remodel your bus.
Detour done and back on the road to success. You may choose to continue along the detour, or you may choose to return to your original route. My points are that:
- your choice needs to be informed,
- your people hold the key to your being informed, and
- one of the tools you use to become informed is DISC.
As you’re driving your bus down the road today, why not stop for a minute and visit with me to see how I can help you? I’ve been using DISC with businesses just like yours for many years. Happy trails!
Focus: a time allocation issue
I’ve tried the serious and intense time management stuff. I’ve managed my time in 15 minute increments. I’ve kept a list of tasks and projects. I’ve worked on one of those tasks or projects at a time and used my timer to keep myself on my schedule. My outcomes?
- Stressed because I could not keep to my schedule
- Tasks not completed because of interruptions
My focus strategy: I chunk my time
Chunking works for me and it might work for you. When you chunk your time, you step away from your task list and instead first look at how your week and days flow. I only chunk the current week. Here’s how I look at my time chunks:
- Work week
- Work day
With my calendar handy, I next look at my scheduled meetings, coaching clients, lunch appointments, and networking sessions. I now understand when I’m going to be in the office and when I will have a chunk of time.
The quality of a chunk of time is definitely worth your consideration. If you spend your first hour putting out fires, acknowledge this, allow for it in your chunking by scheduling it in that time slot. Putting out fires is important work!
Once you understand your time chunks for the week, go to your task list to fit your tasks into your time chunks. Be true to your plan if at all possible. I give you permission to reassign your tasks to another time chunk because we all know time chunks can change between Monday and Friday.
My hint: I acknowledge the completion of a task by highlighting it in yellow rather than crossing it off my list. I prefer the color to show my success.
The ROI of focus
While the term Return on Investment (ROI) is often used in financial areas, it applies here to the benefits I get when I chunk my time:
- Feel more in control and successful at completing tasks
- Complete more tasks than I do when I don’t chunk my time and respect my time chunking
- Operate more efficiently and cost-effectively
Would you like to talk about time chunking and how it can work for you? Give me a call today at 910-215-0077. I look forward to our conversation!
Picture yourself engaged in a conversation with a client or co-worker. Unlike your previous conversations, this one is going smoothly. All signs of your prior state of conflict are gone. You speak, the person responds, you successfully deliver your message, check for understanding, know you’ve been understood.
You feel an immense sense of relief afterwards. You’ve never felt so in control of a conversation with this person. You’ve been empowered. You are satisfied. You’ve moved to a new level in your communications skills.
Sound like a dream that can never come true? Nope. You’ve used the DISC Index to understand yourself and you’ve gained the ability to understand others and address them in their style. This is a key to success in communications.
You need to speak to people in their style. Just as you want to be addressed in your style, so they want to be addressed in their style. Is this tricking the other person? Heck no. It’s being ultimately respectful of them. And it’s a true win-win situation.
The DISC Index is used for communications. Here are 3 reasons you need to complete the DISC Index now:
- Understand what’s causing you problems and how to work through them
- Reduce stress because you communicate with meaning
- Focus clarity develops because you remove the emotional entanglement that happens with poor communications
A couple of sayings come to mind, and I think this one works here: You can never know too much about yourself. Call or email me right now to get the DISC Index.